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Breakrr Support

Take control of your digital wellbeing with gamified focus sessions

Welcome to the Breakrr support center. Find answers to common questions, get help with troubleshooting, and learn how to make the most of your digital wellness journey.

24-48h
Response Time
iOS 16+
Required
99.9%
Uptime

Get in Touch

Can't find what you're looking for? Our team is here to help you succeed with Breakrr.

Email Support

Response Time: 24-48 hours
Best For: Technical issues, feature requests, billing
Send Email

Resources

Quick Start Guide
Learn the basics in under 5 minutes
Video Tutorials
Step-by-step feature walkthroughs
Release Notes
Stay updated on new features

Response times may be longer during weekends and holidays

Getting Started

Follow these simple steps to set up Breakrr and begin your digital wellness journey in just a few minutes.

01

Download & Install

Get Breakrr from the App Store and complete the installation process

Coming Soon
02

Grant Screen Time Permissions

Enable Screen Time access in iOS Settings to allow Breakrr to monitor your apps

Coming Soon
03

Complete Onboarding

Answer questions about your digital habits to personalize your Breakrr experience

Coming Soon
04

Select Apps to Monitor

Choose which applications you want Breakrr to track and potentially block

Coming Soon
05

Start Your First Work Block

Begin a focus session to experience Breakrr's gamified approach to digital wellness

Coming Soon
06

Explore Your Battery

Watch your digital energy levels and learn how your habits affect your focus battery

Coming Soon

💡 Pro Tips for Success

Start Small
Begin with 2-4 hour work blocks and gradually increase duration
Choose Wisely
Select apps that truly distract you, not every app on your phone
Monitor Your Battery
Check your focus energy regularly to understand your patterns
Be Consistent
Use Breakrr daily for the best results and habit formation

Frequently Asked Questions

Find quick answers to common questions about Breakrr's features, setup, and troubleshooting.

Still need help?

Can't find the answer you're looking for? Our support team is here to help.

Contact Support

Troubleshooting Guide

Having issues with Breakrr? Follow these step-by-step guides to resolve common problems.

System Requirements

iOS Version
16.0 or later
Storage Space
50MB available
Screen Time Access
Must be granted
Internet Connection
For syncing only
Notifications
Recommended

App Crashes or Won't Open

1

Force close the app by double-tapping the home button and swiping up on Breakrr

2

Restart your iPhone by holding the power button and home button together

3

Check if iOS and Breakrr are updated to the latest versions

4

If the problem persists, delete and reinstall the app

5

Contact support if crashes continue after reinstalling

Screen Time Permissions Not Working

1

Go to Settings > Screen Time on your iPhone

2

Ensure Screen Time is enabled

3

Tap "Content & Privacy Restrictions" and make sure it's enabled

4

Scroll down to "Allowed Apps" and ensure Breakrr is listed

5

Return to Breakrr and try granting permissions again

Notifications Not Appearing

1

Check Settings > Notifications > Breakrr and ensure all options are enabled

2

Verify that Do Not Disturb mode isn't blocking notifications

3

Check if Focus modes are preventing Breakrr notifications

4

Try turning notifications off and on again in the app settings

5

Restart your device if notifications still don't appear

Battery System Not Updating

1

Ensure Screen Time permissions are properly granted

2

Check that you've selected apps to monitor in Breakrr settings

3

Wait a few minutes for usage data to sync from iOS Screen Time

4

Try opening and closing a monitored app to trigger an update

5

Force close and reopen Breakrr to refresh the battery display

Work Blocks Not Blocking Apps

1

Verify that Screen Time restrictions are enabled in iOS Settings

2

Check that the apps you want to block are selected in Breakrr

3

Ensure you have an active work block session running

4

Try starting a new work block if the current one isn't working

5

Restart your device if blocking features are unresponsive

Syncing Issues Between Devices

1

Ensure both devices are signed in with the same Apple ID

2

Check that iCloud is enabled on both devices

3

Verify internet connectivity on both devices

4

Settings sync automatically, but usage data remains device-specific

5

Contact support if critical settings aren't syncing

Still Having Problems?

If these troubleshooting steps don't resolve your issue, our support team is ready to help.

Email Support
24-48 hour response time

Additional Resources

User Guide

Complete walkthrough of all Breakrr features

App Store

Download the latest version of Breakrr

Feature Requests

Suggest new features for future updates

Submit